Privacy Policy

Check-in/Checkout timing

Check-in time: 2 p.m.

Checkout time: noon

Unless specifically specified in the standard reservation confirmation voucher issued by the hotel Park Residency Thrissur.

Family Plan Policy

Children 12 years old and under sleep complimentary in existing room beds. Rollaway, child rollaway, cribs and meals (if any) may incur extra charges.

ID Requirement

For security purposes, valid Indian Government approved photo identification with address is required at check-in for all guests occupying the room. Acceptable forms include a driver’s licence, passport, Aadhar card and/or Voter ID. A copy of the record will be made of the document at check-in. Foreigners are mandated to provide a valid VISA upon arrival before check-in.

Late Checkout Policy

Late checkouts between noon and before 6 p.m. will be charged 50% of one night’s room rate. After 6 p.m., guests will be charged one night’s room rate.

Parking Policy

Daily valet parking is complimentary for all overnight and visiting guests. Parking is at the owner’s risk. Overnight parking is available only for in-house guests after stipulated security checks. The hotel is not liable in the case of theft of or damage to any parked vehicle(s).

Babysitting/Child Care Policy

The hotel does provide babysitting services subject to availability. Please inquire with the reception 24 hours in advance. The charges for this service are INR 500/hour for a minimum duration of two hours.

Early Arrival Policy

Early arrivals before 9 a.m. will be charged one night’s room rate. Arrivals between 9 a.m. and 2 p.m. will be charged 50% of the room rate.

Facility Use Policy

The use of recreational facilities, such as the pool, gym and spa, is governed by minimum age requirements. As a general guideline, these services can only be used or requested by guests 16 years old and above. Guests 15 years old and under must be accompanied by an adult guardian. The hotel is not liable to provide safety and security for any individual and it is considered that the user is medically/physically fit and is trained before utilizing any hotel facility. Please contact the hotel directly for more information.

Smoking Policy

All public areas within the hotel are nonsmoking. Smoking is permitted only in smoking rooms located on designated floors or in designated outdoor smoking areas. The sale of tobacco and tobacco products to minors 18 years old and younger is not permitted. Smoking in the nonsmoking room is not permitted.

As per the notification dated 30th May 2008 issued by the Ministry of Health and Family Welfare, smoking in public places including hotels, restaurants, refreshments, banquet halls, etc., is an offense and prohibited with effect from 2nd October 2008 by law.

Smoking in a nonsmoking area or in a nonsmoking room will attract a penalty of 2,500 INR per occurrence, per person.