Refund policy

All reservations are to be guaranteed with credit card, advance payment or through company deposit. The hotel is authorised to charge no-show retentions or charges per reservation in case of non-arrival of the guest. Reservation can be cancelled without any charge 72 hours in advance of the check-in date unless specified differently in the standard reservation confirmation voucher issued by the hotel. Certain reservations are non-refundable and non-cancellable, in all such cases, a credit card is charged at the time of booking/reservation. The entire stay amount including taxes will be charged in case of late cancellation or no show.

looking into your complaint will take an appropriate decision.

In case of any refunds approved by hotel , it will take 10 days for the refund to he processed to you